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Skyticket operator Adventure says unauthorized access leaked over 14 million records

🇯🇵 Japan, Tokyo 02:59 IT & software Business7 Tech2 Official Community updated 4 d ago first reported by Yahoo!ニュース

In short

Adventure (アドベンチャー), which runs the travel site Skyticket (スカイチケット), announced that unauthorized access led to the leak of more than 14 million items of customer information, including names, phone numbers and addresses. The Asahi Shimbun put the figure at about 14.64 million member records, accessed from October 2 to 4. TBS NEWS DIG reported that passport numbers were not leaked.

Read the full story 1 min read

Adventure (アドベンチャー), which operates the travel site Skyticket (スカイチケット), announced that unauthorized access had led to the leak of more than 14 million items of customer information. NHK reported the company said the information had leaked or may have leaked. The Asahi Shimbun, which said the announcement was made on October 9, put the number at about 14.64 million member records and attributed the leak to unauthorized access to the company's servers. [ 1 , 3 , 4 , 6 ]

According to the Asahi Shimbun, the information confirmed as leaked includes the names, dates of birth, email addresses, phone numbers and addresses of members registered with Skyticket. The paper reported, citing the company, that data stored on servers and in the cloud was accessed without authorization from October 2 to 4. TBS NEWS DIG reported that the leaked data included customers' names, phone numbers and addresses. [ 3 , 4 , 6 ]

The Asahi Shimbun also reported that unauthorized access to a business management system may have resulted in the leak of a further 17,780 records, including names, phone numbers and account information. [ 6 ]

TBS NEWS DIG reported that passport numbers were not leaked. The Asahi Shimbun reported that, as of October 9, no leak of passport numbers or credit card information had been confirmed. It said one member's account was logged into without authorization on October 9, but that the company had not confirmed any other misuse of the leaked information by third parties. [ 3 , 4 , 6 ]

The company warned that the leaked information could be misused, leading to fraudulent emails, unauthorized logins and misuse of account information, and urged caution, the Asahi Shimbun reported. The paper described Skyticket as a booking site for airline tickets and other travel, and said Adventure is based in Shibuya, Tokyo. [ 6 ]

Why it matters

The company warned that the leaked information could be misused for fraudulent emails, unauthorized logins and misuse of account information, the Asahi Shimbun reported. According to the paper, one member's account was logged into without authorization on October 9.

Key facts

  • Adventure, operator of the travel site Skyticket, announced that unauthorized access led to the leak of more than 14 million items of customer information. [ 1 , 3 , 4 , 6 ]
  • The Asahi Shimbun reported about 14.64 million member records were leaked. [ 6 ]
  • Leaked data included customers' names, phone numbers and addresses. [ 3 , 4 , 6 ]
  • Data on servers and in the cloud was accessed without authorization from October 2 to 4, according to the Asahi Shimbun. [ 6 ]
  • A further 17,780 records, including names, phone numbers and account information, may have leaked from a business management system, the Asahi Shimbun reported. [ 6 ]
  • Passport numbers were not leaked, TBS NEWS DIG and Yahoo! News Japan reported. [ 3 , 4 ]
  • As of October 9, no leak of passport numbers or credit card information had been confirmed, the Asahi Shimbun reported. [ 6 ]

Confirmed by several sources

  • Adventure, which runs Skyticket, announced that more than 14 million items of customer information were leaked through unauthorized access. [ 1 , 3 , 4 , 6 ]
  • The leaked information includes customers' names, phone numbers and addresses. [ 3 , 4 , 6 ]
  • No leak of passport numbers has been reported. [ 3 , 4 , 6 ]

Still unclear

  • Whether the 17,780 records from the business management system, including account information, were leaked. Only the Asahi Shimbun reports this, and it says the records may have been leaked.
  • Whether all of the more than 14 million items were actually leaked. NHK reported the company said the information had leaked or may have leaked.
  • Who carried out the unauthorized access. None of the reports identify who was responsible.

What local media are saying

Official sourcesNHK reported the company's announcement that more than 14 million items of customer information had leaked or may have leaked after unauthorized access. [ 1 ]
Business mediaTBS NEWS DIG ran the news as breaking, listing names, phone numbers and addresses and noting passport numbers were not leaked; the Asahi Shimbun gave a figure of about 14.64 million records, the October 2 to 4 access dates, a further 17,780 possibly leaked records and the company's warning about fraud. [ 3 , 6 ]
Community and socialYahoo! News Japan reported the leak of more than 14 million items of personal information, including names, phone numbers and addresses, and noted passport numbers were not leaked. [ 4 ]

Timeline, local time

  1. NHK reports the company's announcement of the leak of more than 14 million items of customer information. [ 1 ]
  2. TBS NEWS DIG reports the leak as breaking news and says passport numbers were not leaked. [ 3 ]
  3. Yahoo! News Japan reports the leak. [ 4 ]
  4. The Asahi Shimbun reports about 14.64 million member records leaked after access from October 2 to 4. [ 6 ]