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Cyberattack affected about 700 French supermarkets, finance minister says

🇺🇸 United States 09:29 IT & software Business11 Tech2 updated 2 h ago first reported by CNN

In short

About 700 of France's 10,000 supermarkets were affected by a cyberattack on refrigeration systems, Finance Minister Roland Lescure told Parliament on Tuesday. Stores discarded spoiled food, while the Paris prosecutor's cybercrime unit investigated the attack and reports of fires.

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French Finance Minister Roland Lescure told Parliament on Tuesday that a cyberattack affected about 700 of the country's 10,000 supermarkets. The Paris prosecutor's office said its cybercrime unit was investigating the large-scale attack, including damage from spoiled food and reports of fires. Lescure said there was no risk to France's food supplies, but acknowledged that the attack touched the heart of food security. [ 22 ]

Groupement Mousquetaires, which operates more than 4,000 stores across Europe, said 300 of its Intermarché and Netto stores were affected. Some refrigerated and frozen food display cases remained out of service Tuesday. Cooperative U chief executive Dominique Schelcher said 80 of its 2,000 stores were affected. Most prevented refrigeration disruptions, but some had to discard food, he said. [ 22 ]

Carrefour and Monoprix were also affected. CNN reported Monday that Carrefour said 80 supermarkets were hit, while Monoprix said 5 per cent of its roughly 490 French stores were affected. Les Mousquetaires said refrigerators at around 150 of its stores were heated to 50 degrees Celsius for six hours overnight, CNN reported. A spokesperson said affected food was discarded to eliminate health risks. [ 10 , 22 ]

Danfoss, which supplied refrigeration management software, said most affected systems were older products no longer receiving software or security updates. The company said it was working with customers to limit damage and had advised them to update supported systems and operate behind a firewall. [ 22 ]

The reporting on fires included different accounts. CNN quoted Paris prosecutors saying the attack caused food losses and fires. CNBC quoted a Les Mousquetaires spokesperson saying some stores experienced smoke from overheating equipment, but no fires had been reported. The attackers had not been identified, The New York Times reported. [ 10 , 11 , 14 ]

Why it matters

The attack disrupted equipment used to preserve refrigerated and frozen food, forcing some retailers to discard products. Lescure said there was no risk to France's food supplies, while acknowledging the attack affected food security.

Key facts

  • Lescure said about 700 of France's 10,000 supermarkets were affected. [ 22 ]
  • Groupement Mousquetaires said 300 Intermarché and Netto stores were impacted. [ 22 ]
  • Cooperative U said 80 of its 2,000 stores were affected, with most preventing refrigeration disruptions. [ 22 ]
  • Danfoss said most affected systems were older products that no longer received software or security updates. [ 6 , 22 ]

Confirmed by several sources

  • The cyberattack disrupted refrigeration at hundreds of French supermarkets and led to food being discarded. [ 6 , 7 , 8 , 9 , 10 , 14 , 22 ]
  • Danfoss said most affected equipment consisted of older products no longer receiving software or security updates. [ 6 , 22 ]

Still unclear

  • The attackers' identities remain unknown. The New York Times reported that the attackers had not been identified; Reuters reported that no claim of responsibility had been made.
  • The extent of damage from spoiled food and reported fires remains under investigation. Paris prosecutors said Tuesday that their cybercrime unit was investigating the damage; a Les Mousquetaires spokesperson separately reported smoke but no fires.

What local media are saying

Business mediaBusiness outlets covered store disruption, discarded food, retailers' affected-store counts and the French investigation. [ 6 , 10 , 22 ]
Technology mediaTechnology outlets focused on forced defrosting, Danfoss controllers and the vulnerability of connected refrigeration equipment. [ 1 , 9 ]

Timeline, local time

  1. CNN reported Monday that the attack heated French supermarket refrigerators and caused food losses and fires. [ 10 ]
  2. PBS NewsHour reported Tuesday that Lescure put the affected-store count at about 700 and prosecutors were investigating. [ 22 ]