JR East subsidiary dismisses station worker for secretly filming passenger in Gyoda
In short
JR East said on October 9 that its subsidiary JR Higashi Nihon Suteshon Sabisu (JR東日本ステーションサービス) had given a disciplinary dismissal, dated September 10, to a male employee in his 20s. According to JR East, he secretly filmed a passenger on a platform escalator at Gyoda Station in Saitama Prefecture while on duty, using the camera of a work tablet. Another passenger reported it to police, and the man has admitted to the filming, the company said.
Read the full story 1 min read
JR East said on October 9 that its subsidiary JR Higashi Nihon Suteshon Sabisu (JR東日本ステーションサービス) had given a disciplinary dismissal to a male employee in his 20s for secretly filming a passenger on an escalator on the platform at Gyoda Station in Gyoda, Saitama Prefecture, while he was on duty. The dismissal was dated September 10, according to the announcement. [ 1 , 2 , 3 , 4 ]
According to JR East, the man filmed the passenger using the camera of a work tablet, and another passenger reported it to police. He has admitted to the filming in the investigation, the company said. [ 1 , 2 , 3 , 4 ]
The filming is alleged to have taken place at around 00:25 on August 26, on an up escalator running from the platform on the first floor to the ticket gates on the second floor. At the time, the employee was working at the station handling tasks such as tickets and fare adjustments. [ 1 , 2 , 3 , 4 ]
JR East said such conduct damages the trust of its customers, offered a deep apology and said it will work to prevent a recurrence. Livedoor News, the Nishi-Nippon Shimbun, the Sankei Shimbun and the Tokyo Shimbun carried the report in near-identical text. [ 1 , 2 , 3 , 4 ]
Headlines in the Nishi-Nippon Shimbun, the Sankei Shimbun and the Tokyo Shimbun presented the use of the work device as suspected, while the article text attributes it to JR East. [ 2 , 3 , 4 ]
Why it matters
JR East said the conduct damages customers' trust, apologised and said it will work to prevent a recurrence. According to the company, the employee used a work tablet's camera while handling ticket duties at the station.
Key facts
- JR East announced on October 9 that its subsidiary JR Higashi Nihon Suteshon Sabisu (JR東日本ステーションサービス) had given a male employee in his 20s a disciplinary dismissal. [ 1 , 2 , 3 , 4 ]
- The dismissal was dated September 10. [ 1 , 2 , 3 , 4 ]
- The employee is alleged to have secretly filmed a passenger on an escalator on the platform at Gyoda Station in Gyoda, Saitama Prefecture, while on duty. [ 1 , 2 , 3 , 4 ]
- According to JR East, he used the camera of a work tablet, and another passenger reported it to police. [ 1 , 2 , 3 , 4 ]
- The filming is alleged to have taken place at around 00:25 on August 26 on an up escalator from the first-floor platform to the second-floor ticket gates. [ 1 , 2 , 3 , 4 ]
- The man has admitted to the filming in the investigation, according to JR East. [ 1 , 2 , 3 , 4 ]
- JR East apologised and said it will work to prevent a recurrence. [ 1 , 2 , 3 , 4 ]
Confirmed by several sources
- JR East announced on October 9 that its subsidiary had given a male employee in his 20s a disciplinary dismissal dated September 10 over secretly filming a passenger at Gyoda Station. [ 1 , 2 , 3 , 4 ]
- According to JR East, the employee used the camera of a work tablet, and another passenger reported it to police. [ 1 , 2 , 3 , 4 ]
- The filming is alleged to have occurred at around 00:25 on August 26 on an up escalator from the platform to the ticket gates. [ 1 , 2 , 3 , 4 ]
Still unclear
- Whether police have taken any action against the employee. The documents say only that another passenger reported the filming to police.
- The identity of the employee. The documents do not name him, describing him only as a male employee in his 20s.
What local media are saying
Timeline, local time
- August 26: the employee is alleged to have secretly filmed a passenger on an up escalator at Gyoda Station. [ 1 , 2 , 3 , 4 ]
- October 9: Livedoor News reports JR East's announcement of the dismissal. [ 1 ]
- October 9: the Nishi-Nippon Shimbun reports the dismissal. [ 2 ]
- October 9: the Sankei Shimbun reports the dismissal. [ 3 ]
- October 9: the Tokyo Shimbun reports the dismissal. [ 4 ]