Takamatsu frozen-food mail-order firm says up to about 54,900 records may have leaked
In short
Akutibu (アクティブ), a mail-order seller of commercial frozen food in Takamatsu, Kagawa Prefecture, said its online shop was accessed without authorisation and information on up to about 54,900 business clients may have leaked. Store names, addresses, phone numbers, email addresses and order details may be affected, but credit card and bank account data are not included because payments run on a separate system, the company said. It said no misuse of the information has been confirmed so far.
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Akutibu (アクティブ), a mail-order company selling commercial frozen food in Takamatsu, said its own online shopping site had been accessed without authorisation by a third party and that information on up to about 54,900 business clients may have leaked, Sankei Shimbun and Tokyo Shimbun reported. NHK reported the figure as up to more than 54,000 items of customer information and said the company announced the possible leak amid a series of cyberattacks targeting companies. [ 1 , 2 , 3 ]
According to the company, the information that may have leaked includes clients' store names and trade names, addresses, phone numbers, email addresses and order information. Credit card and bank account details are not included because payments are processed on a separate system, the company said. It added that no misuse of the information has been confirmed at this point. [ 2 , 3 ]
The company said there were traces of data being exported on the 2nd from an administrator account that had been created without authorisation, and this came to light on the 3rd. The firm said it will strengthen its monitoring system and work to prevent a recurrence. Nishi-Nippon Shimbun also carried the report under a headline citing more than 50,000 records of business-client information. [ 2 , 3 , 4 ]
Why it matters
NHK reported the disclosure against a backdrop of continuing cyberattacks targeting companies. The exposed data covers the firm's business clients' contact and order details, and the company said it is strengthening monitoring to prevent a recurrence.
Key facts
- Akutibu (アクティブ) is a mail-order seller of commercial frozen food based in Takamatsu. [ 2 , 3 ]
- The company said its own online shop was subject to unauthorised access by a third party. [ 2 , 3 ]
- Up to about 54,900 records of business-client information may have leaked, the company said. [ 2 , 3 ]
- Store names, trade names, addresses, phone numbers, email addresses and order information may have been exposed. [ 2 , 3 ]
- Credit card and bank account information is not included because payments are handled by a separate system, the company said. [ 2 , 3 ]
- Traces show data was exported on the 2nd from an administrator account that had been created without authorisation; this was found on the 3rd. [ 2 , 3 ]
- The company said no misuse of the information has been confirmed so far. [ 2 , 3 ]
Confirmed by several sources
Still unclear
- The exact number of affected records. Sankei and Tokyo Shimbun give up to about 54,900, while NHK gives up to more than 54,000.
- Whose data was involved. NHK describes it as customer information, while Sankei and Tokyo Shimbun describe it as business-client information.
- Who carried out the unauthorised access and how the administrator account was created. The documents do not identify the attacker or the method.
- Exposed data may include client store names, addresses, phone numbers, email addresses and order information, but not card or bank account data. Reported by a single source so far
- Data was exported on the 2nd from an improperly created administrator account, which was discovered on the 3rd. Reported by a single source so far
What local media are saying
Timeline, local time
- NHK reports on 8 October that the company announced a possible leak of more than 54,000 customer records. [ 1 ]
- Sankei Shimbun reports on 9 October the details of the possible leak of up to about 54,900 client records. [ 2 ]
- Tokyo Shimbun publishes a matching report on 9 October. [ 3 ]
- Nishi-Nippon Shimbun carries the report on 9 October. [ 4 ]