Russia's Rospotrebnadzor asks Vietnam for data on Coxsackie cases at Cam Ranh hotel
Version 3: A new outlet, Vedomosti, adds the agency's advice to seek medical help for fever, cough, sore throat, rash or diarrhoea and recalls its 18 September request to Egypt's health ministry and ATOR; the core facts are unchanged.
In short
Rospotrebnadzor, Russia's consumer and public health watchdog, said it sent requests to Vietnam's health ministry and to the Association of Tour Operators of Russia (ATOR) after reports of Coxsackie virus symptoms in several Russian tourists at a hotel in the Vietnamese resort city of Cam Ranh. The agency said it took the situation under control, asked for official investigation results and a risk assessment, and repeated prevention advice. The reports came from social media and the Telegram channel Mash, and the Russian Union of Travel Industry said insurers had seen no rise in Russian appeals over Coxsackie.
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Rospotrebnadzor said it sent requests to Vietnam's health ministry and to the Association of Tour Operators of Russia (ATOR) in connection with reports of Coxsackie virus infections in a hotel in the Vietnamese city of Cam Ranh, Interfax, Kommersant, RBC and Vedomosti reported, citing the watchdog's press service. The agency said it had taken the situation under control and demanded official data on the results of an investigation and an assessment of the risk of a possible worsening of the epidemiological situation. Vedomosti quoted the statement as referring to several Russian tourists who developed symptoms of the virus while holidaying at one of the hotels in the city. [ 3 , 4 , 5 , 6 ]
The reports did not come from health authorities. Interfax said information appeared on social media about an outbreak of enteroviral infection caused by Coxsackie virus at a hotel in Cam Ranh, with symptoms including fever up to 40 degrees, skin rash and stomatitis. Kommersant cited the Telegram channel Mash as reporting that several families from Russia fell ill in a hotel in the city, that their temperature rose sharply to 40°C and that doctors diagnosed the Coxsackie virus; the channel said several more families with children were ill at the resort. [ 3 , 4 ]
Rospotrebnadzor repeated prevention advice for enteroviral infections: wash hands with soap before eating and after visiting public places, use only bottled or boiled water, including for washing fruit and vegetables, do not swallow water from pools while swimming and avoid pools with questionable hygiene. TASS reported that the agency recommended observing measures to prevent enteroviral infections. Vedomosti reported that the agency said people should seek medical help urgently if their temperature rises or they develop a cough, sore throat, rash or diarrhoea. [ 2 , 3 , 4 , 6 ]
The Russian Union of Travel Industry said insurance companies had not noticed a rise in the number of Russian appeals concerning Coxsackie and that the situation was within indicators typical for the autumn season, Interfax reported. The documents do not say whether Vietnam's health ministry or ATOR has responded, or give official figures for the number of cases. [ 3 ]
Kommersant said the request marked a transition from tourists' accounts to an official check on the scale of risk, and noted that a similar procedure was used in March 2026 over reports of illnesses at a hotel in Phuket and in September 2025 under a memorandum of cooperation with Turkey's health ministry. The outlet said Coxsackie virus can spread through biological fluids, contaminated objects, food and water, that most people carry the infection easily, but that, according to a doctor's estimate, about 10% of those infected may have high fever, pronounced intoxication or central nervous system damage. Vedomosti separately recalled that on 18 September Rospotrebnadzor sent a request to Egypt's health ministry and ATOR after media reports that Russian tourists had been poisoned at hotels in Sharm el-Sheikh. [ 4 , 6 ]
Why it matters
The request moves reports of illness at a Vietnamese resort from tourists' social media accounts to an official check, with Russia's health watchdog asking for investigation results and an assessment of the risk of a worsening epidemiological situation. The practical effect is mainly for Russians travelling to Vietnam, and one industry body says the level of complaints so far is within the usual autumn range. The documents report no cases, restrictions or travel bans inside Russia.
Key facts
- Rospotrebnadzor said it sent a request to Vietnam's health ministry over the Coxsackie virus. [ 1 , 3 , 4 , 5 , 6 ]
- It also sent an official request for information to the Association of Tour Operators of Russia (ATOR). [ 3 , 4 , 5 , 6 ]
- The agency said it took the situation under control and asked for official investigation results and an assessment of the risk of a worsening epidemiological situation. [ 4 , 6 ]
- The requests followed reports of Coxsackie virus symptoms in Russian tourists at a hotel in the Vietnamese city of Cam Ranh. [ 3 , 4 , 5 , 6 ]
- Rospotrebnadzor advised washing hands with soap, using bottled or boiled water, avoiding swallowing pool water, not swimming in pools with questionable hygiene and washing fruit and vegetables well. [ 2 , 3 , 4 , 6 ]
- The agency said people should seek medical help promptly if they develop fever, cough, sore throat, rash or diarrhoea, Vedomosti reported. [ 6 ]
- The Russian Union of Travel Industry said insurance companies had not recorded a rise in Russian appeals over Coxsackie and the situation was within indicators typical for the autumn season. [ 3 ]
- Kommersant cited the Telegram channel Mash as reporting that several Russian families fell ill at a hotel in Cam Ranh with temperatures up to 40°C and were diagnosed with Coxsackie virus. [ 4 ]
Confirmed by several sources
- Rospotrebnadzor sent a request to Vietnam's health ministry over the Coxsackie virus. [ 1 , 3 , 4 , 5 , 6 ]
- Rospotrebnadzor also sent a request to the Association of Tour Operators of Russia. [ 3 , 4 , 5 , 6 ]
- The agency recommended prevention measures against enteroviral infections, including hand washing, bottled or boiled water and avoiding swallowing pool water. [ 2 , 3 , 4 , 6 ]
- The requests followed reports of Coxsackie virus infections at a hotel in Cam Ranh, Vietnam. [ 3 , 4 , 5 , 6 ]
Still unclear
- Whether an outbreak at the Cam Ranh hotel has been confirmed and how many people were affected. Interfax and Kommersant attribute the reports to social media and the Telegram channel Mash, not to health authorities, and no official case figures are given.
- What Vietnam's health ministry or ATOR has answered, and whether an investigation is under way. The documents state that requests were sent and data demanded, but no response or follow-up is reported.
- Whether any Coxsackie cases, warnings or restrictions apply inside Russia. Only an inquiry sent abroad and general prevention advice are described.
- The estimate that about 10% of those infected may develop high fever, pronounced intoxication or central nervous system damage. Single-source: Kommersant attributes it to an unnamed doctor's estimate.
- Whether the earlier procedures cited as precedent are comparable. Single-source: only Kommersant mentions the March 2026 Phuket reports and the September 2025 memorandum with Turkey's health ministry; only Vedomosti mentions the 18 September request to Egypt's health ministry.
- Whether the recipient of the request is named differently by different outlets. RIA Novosti and the other outlets name Vietnam's health ministry; TASS says only that the request was sent to Vietnam.
What local media are saying
Timeline, local time
- RIA Novosti reports that Rospotrebnadzor has sent a request to Vietnam's health ministry over the Coxsackie virus. [ 1 ]
- TASS reports the request and adds that the agency recommended measures to prevent enteroviral infections. [ 2 ]
- Interfax reports that requests were sent to Vietnam's health ministry and ATOR after social media reports of Coxsackie virus cases at a hotel in Cam Ranh, and cites the Russian Union of Travel Industry on insurance appeals. [ 3 ]
- Kommersant reports that Rospotrebnadzor took the situation under control, asked for investigation results and a risk assessment, and cites the Telegram channel Mash on sick Russian families in Cam Ranh. [ 4 ]
- RBC reports that the requests to Vietnam's health ministry and ATOR followed reports of Coxsackie virus symptoms in several Russian tourists at a hotel in Cam Ranh. [ 5 ]
- Vedomosti quotes Rospotrebnadzor's statement, reports its advice to seek medical help for fever, cough, sore throat, rash or diarrhoea, and recalls the 18 September request to Egypt's health ministry and ATOR. [ 6 ]